FAQ

Renting & Travelling on a campervan in iceland
We are open every day: 9:00 am to 07:00 pm.
We are open from from beginning of February till the End of November

High season
June 16th – August 31st
Mid season
May 1st – June 15th
September 1st – October 15th
Low season
February 1st – April 30th
October 16th – November 30th

Our office is located at Dugguvogur 15, 104 Reykjavik, Walk in from Kænuvogur

We can be reached by phone or email:
Email: a-campers@a-campers.is
Phone: +354 869-3979 or +354 690-4839


24H emergency brake-down service can be reached in the same numbers

You need to be at least 21 years old and have held a drivers license for at least 12 months before the start of the rental

All drivers licenses must include the following
-A license number
-A photo of the license holder
-Valid date
-Been printed in Latin characters

All drivers licenses must include the following
-A license number
-A photo of the license holder
-Valid date
-Been printed in Latin characters

Even if drivers license meets all those conditions we recommend all non-european customers to get an International Driving Permit before your trip LEARN MORE

The minimum rental period is 3 days

It includes camper of your choice with unlimited kilometres/miles, 24% VAT tax, CDW (Collision damage waiver) insurance where you liability is 2.500€ in case of an accident, bedding (sheets, pillows and blankets) and a kitchen box filled with everything needed to cook a simple meal including a gas stove.

To see our available campers click on Campers and find the right one for you. Don’t forget to check on additional insurances and available extras here. For further information check on our Terms.

You get the best prices by booking directly through us.
If you have any issues booking through our page or have any questions, please email us at: a-campers@a-campers.is

When reserving your camper you pay a confirmation fee as 15% of the total amount this can be done by credit card

The remaining amount is due at the start of the rental and can be paid by card or by cash. Note that a credit card in the name of the renter needs to be presented at the start of the rental for insurance purposes.

If you have any special wishes regarding payments or need any assistance with you booking email us at a-campers@a-campers.is 

Yes, a credit card is required for all rentals for security purposes, we will take an imprint at the start of the rental. Even when the rental has been paid in full, this may be used to charge any traffic violation, parking fines, fuel refills or to cost due to damage to the rented vehicle.
Yes, you can make changes to your rental before the rental begins. If you wish to make any changes email us at a-campers@a-campers.is
Yes you can. If you cancel 7 days or more before your rental starts the reservation is refunded 100%. If you cancel later than that you will receive 85% of the full amount. You will never get more refunded what you have already paid.

No, we do not refund if you return the camper early. If you wish to return the camper early please notify us before.

All returns shall take place during opening hours (9am – 7pm)

Optionally if you need to return the campers outside out opening hours we will take a deposit on your credit card in the same amount as the liability on your insurance (1.000 – 2.500 €) this will be refunded if the camper is returned without any damage to it. Please return the camper at our office at: Dugguvogur 15 from Kænuvogur side, 104 Reykjavík and drop the keys in our postal slot.

The rental agreement will become active as soon as it has been signed and remains active until the campers have been returned.

Caddy Basic
Brand: VW Caddy
Size: Small
Sleeps: 2 Adults
Transmission: Manual

Affordable mini NEW
Brand: VW Caddy
Size: Small
Sleeps: 2 Adults
Transmission: Manual

Affordable Comfort
Brand: VW Caddy Maxi
Size: Medium
Sleeps: 2 Adults
Transmission: Manual

Affordable Comfort AT
Brand: VW Caddy Maxi
Size: Medium
Sleeps: 2 Adults
Transmission: Automatic

Note: we reserve the right to substitute another vehicle if the reserved vehicle is not available at pick up with a similar camper or a higher class.

Bedding, cookware, tableware, gas stove with one gas canister, Fridge, Curtains, Full size spare tire, jack and tools, USB charger, Winter tires in winter season
All public roads that are not specially marked as F-roads or impassable. additionally road 550 and road 35 where they are unpaved.
We offer a host of optional extras including GPS, Gas BBQ, Table, Camping chairs, Power inverter, Sleeping bag, Fishing gear, fishing license, 4G Internet router,
  • CDW is included with the rental, it includes mandatory vehicle insurance, liability insurance, accident insurance for occupants and owner. there is a deductible of 2.500€ on this insurance
  • SCDW includes the same as CDW with a deductible lowered to 500€
  • GP or gravel protection is an optional insurance that covers damages caused by rocks or gravel hitting the paintwork or glasswork of the vehicle, there will be no liability in damages covered by this insurance. it is highly recommend
  • SAAP, sand and ash protection covers damages caused by sand or ash storms that are otherwise not covered by any other insurance. deductible of this insurance is 800€
  • TP, tire protection covers the cost of fixing or replacing a broken tire, it is however not a roadside assistance and you will need to switch to the spare tire to get to a tire service center. there is no liability on this insurance
  • Premium Insurance Package includes, SCDW, SAAP and GP with their respective liabilities
  • Platinum Insurance Package includes all insurance options with a zero deductible
    1. Intentional damage or damage due to gross negligence on the part of the driver.
    2. Damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner.
    3. Damage due to race or test driving.
    4. Damage due to war, revolution, civil unrest or riots.
    5. Damage done by animals.
    6. Holes burned into seats, carpets or mats.
    7. Damage affecting only wheels, tires, suspension, batteries, glass (other than windows), radios, or loss by theft of parts of the vehicle and damage resulting from this.
    8. Damage caused to the vehicles´ transmission, drive other parts that are in or attached to the chassis; damage to the chassis resulting from scraping the bottom on rough roads or as a result of ridges being left by road graders, stones lodged in the road surface or on the shoulder of the road. The same applies to damage by stones striking the underside of the vehicle during driving.
    9. Cost of transporting or towing the vehicle to the return location in the event of a collision or accident.
    10. Damages resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas.
    11. Damages caused by sand, gravel, rocks, ash, pumice, or other kinds of earth material being blown onto the vehicle.
    12. If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
    13. Damage to vehicles caused by driving on roads marked with an F in public maps as well as driving on Kjölur (Road 35) or Kaldidalur (Road 550)
    14. Lessors loss because of the vehicle being stolen.
    15. Water damage to the vehicle.

Yes, you can add extras at any time before your arrival given that they are available, so it’s best to add extras in a timely manner to prevent disappointment.

Email us at: a-campers@a-campers.is to add extras

Yes, you can. We will go through the insurances that we offer when you arrive at our office so you can change or add coverage.
Currently Iceland has lifted all COVID restrictions including at the boarder control
Currently Iceland has lifted all COVID restrictions including at the boarder control

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